Privacy Statement By SIDDE

Through our online store, we process privacy-sensitive information, also known as personal data. By SIDDE considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with great care.

In our processing, we comply with the requirements set by privacy legislation. This means that we:

- Clearly state the purposes for which we process personal data, as outlined in this privacy statement;
- Limit the collection of personal data to only what is necessary for legitimate purposes;
- Request your explicit consent before processing your personal data in cases where such consent is required;
- Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- Respect your right to access, correct, or delete your personal data upon request.

By SIDDE is the controller responsible for data processing. In this privacy statement, we explain which personal data we collect, how we use it, and for what purposes. We advise you to read this statement carefully. This privacy statement was last updated on 15-05-2018 at 14:00:00.

Use of Personal Data
When using our online store, we may collect certain data from you. This may include personal data. We only retain and use personal data that is provided directly by you in the context of the service you have requested, or which is clearly provided to us for processing.

We use the following data for the purposes described in this privacy statement:
Full name and address details
Telephone number
Billing address
Email address
Payment information
Gender
IP address

Registration
Some sections of our online store require you to register. After registering, we save the personal data you provided using your chosen username. We retain this information so that you do not have to re-enter it every time and so that we can contact you in connection with the performance of our agreement.
We will not share the data linked to your username with third parties, unless this is necessary for the execution of the agreement you have with us, or if we are legally obliged to do so. In cases of suspected fraud or abuse of our online store, we may hand over personal data to the competent authorities.

Order Processing
When you place an order with us, we use your personal data to process the order. If necessary for proper handling, we may also share your personal data with third parties. More information about this can be found later in this privacy statement. After delivery, you will receive an email requesting a review of our website.

Use of Your Data for Incomplete Orders
If you start placing an order but do not complete it, we may send you a reminder via email. We only do this if you have entered your email address during the checkout process. This email is solely intended to remind you of the incomplete order. Your data is used exclusively for this service-related communication and not for any other marketing purposes unless you have explicitly consented to it.
Don’t want to receive this reminder? You can easily unsubscribe via the email.

Marketing
In addition to information on our website, we may also inform you about new products and services:
By post
By email
Via social media

Contact Form and Newsletter
Our online store offers the option to ask questions via a contact form, where you are asked to fill in various details to help us respond to your inquiry. You choose which data you provide. We retain the data as long as necessary for a full response and handling of your request.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter includes a link to unsubscribe. Your email address will only be added to the subscriber list with your explicit consent.

By SIDDE Fabric Sample Kit
Our online store allows you to request a sample kit via a pop-up form, where you are asked to fill in certain data so that we can send the kit. The data you provide is stored in our system so we can send a follow-up email 14 days later asking if the sample kit was received.

Location Data
If necessary for the service, we may collect location data (GPS). We will request your permission at the time of collection.
These (location) data may also be stored and processed by the provider of navigation/map software, such as Google Maps. This data may also be used by Google or Apple themselves. We have no control over this. We recommend reading the relevant privacy statements of these providers.

Publication
We do not publish your customer data.

Advertisements
Our online store displays advertisements.

Third-Party Sharing
We may share your data with our partners. These partners are involved in fulfilling the agreement. We have strict agreements with them to comply with European privacy laws. Our online store includes social media buttons. These allow the administrators of these platforms to collect your personal data.

** Cookies **
Our online store uses cookies. Cookies may also be placed by third parties engaged by us. When you visit our store for the first time, we display a notice explaining our use of cookies. By continuing to use our site, you consent to the use of cookies.
You are free to disable cookies via your browser, but please note that some parts of our website may no longer function optimally.
We have agreements with third parties who place cookies, but we cannot fully control how these providers use the data collected via cookies. Please consult the privacy policies of these third parties (note: these may change regularly).

Google Analytics
We use Google Analytics to track how visitors use our online store. We have signed a data processing agreement with Google. We do not allow Google to use the Analytics data for other Google services and IP addresses are anonymized.

Security
We take appropriate security measures to prevent misuse of and unauthorized access to personal data.

Retention Periods
The personal data described above are retained for as long as necessary to process your orders, including warranty periods. Thereafter, the data is kept for up to one year for statistical purposes. The data is then deleted unless a legal obligation requires longer retention (e.g., the seven-year tax retention for payment data).

Third-Party Websites
This privacy statement does not apply to third-party websites linked through our online store. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend reading the privacy policies of these websites before using them.

Changes to This Privacy Statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this statement regularly to stay informed of any changes.

Access and Modify Your Data
For questions about our privacy policy or requests to view, modify, or delete your personal data, you can contact us at any time using the contact details below. You can also request a data export for data that we process with your consent, or request a restriction on processing.
To prevent misuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, please include a copy of the relevant cookie, which can be found in your browser settings. If the data is incorrect, you may request us to modify or delete it.

Dutch Data Protection Authority
We are happy to assist you if you have complaints about how we process your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority.

Contact Information
By SIDDE

Office Address:
Stationstraat 3
6961 DX Eerbeek
Netherlands

Company Details:
Chamber of Commerce (KVK): 69727651
VAT Number: NL857986211B01
IBAN: NL94INGB0008532582
The Netherlands